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Customer Service

Our Security Policy: Encrypted, Authenticated, Guaranteed Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-266-9461 or email bob@boozingear.com.

Our Privacy Policy: We don't share nuttin' wit nobody!

Privacy Notice

This privacy notice discloses the privacy practices for Boozin Gear, Inc. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. In some instances, we may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. If your credit card transaction is declined, please first check and verify that your billing information accurately matches the billing information your bank/credit card has on file. If you provide the address your statements are sent to, this will not be an issue. If this information is accurate and you are still having difficulty successfully placing an order, please contact us. If you are using a debit card or check card, any declined transaction may show on your banks activity as a pending authorization. These are not charges and will clear from your account within 2-3 business days.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Satisfaction Guarantee. Don’t Worry. Be Happy.

Money Back Guarantee! Hey, we just don’t sell stuff, we buy stuff online too. And we know it sucks when what you buy online gets to you and it isn’t what you thought, doesn’t fit, or it’s a “it’s-the-thought-that-counts” kinda gift. You can return nearly* anything within 30 days for a full refund without a re-stocking fee.

Returns Policy. Don’t Like It? Send it back.

Sorry that didn’t work for you! We’ll happily refund 100% of the original purchase price of the returned items to the original purchaser via the same means they paid. Contact us via telephone at 888-266-9461 or email bob@boozingear.com for authorization (RMA). You can ship your item(s) back to us after authorization and we'll issue the refund; with the following exceptions:


  • Purchased more than 30 days ago
  • Has been used, worn, washed or damaged
  • Is a costume. (Save it for next year!)
(Translation. Don’t wear it and we’ll refund it on the card that purchased it)

Exchange Policy. Don’t Like It? Try Again!

We’ll exchange what you got with what you need! Provided the product you’d like to exchange complies with our return policy above, we’ll gladly replace your returned item with your desired replacement without any additional shipping charges as long as they’re similar items. (Translation: Exchange that T-shirt for a barstool and we’ll bug ya to pay for the additional shipping cost)


And if your replacement items cost less than the returned item at the time of the original purchase we’ll refund the difference. If the item is more expense than the original purchase, then we’ll contact you about the additional charges. (Translation: If your new thing cost less than you’re ol’ thing we’ll put the money back on your credit card. Otherwise you’ll need to green light the added charge.)

Shipping Policies

Shipping cutoff dates are estimates based on expected delivery dates of each service. Most orders leave our warehouse within 24 business hours. We cannot guarantee delivery times using ground shipping. We offer a variety of services from USPS (post office) and UPS. We use USPS Priority with Delivery Confirmation for ground shipping in most cases, which is an estimated 2-3 day service; USPS does not guarantee this. We do everything in our power to get your packages to you as quickly as possible, though we cannot control the delivery services and the fact that packages can deliver outside of their estimated delivery timeframe. If you need to have your product guaranteed to be delivered by a certain date, please use our expedited shipping methods. (Express, 2nd Day Air, Next Day Air)

Free Shipping Policy

Free Shipping qualifying offer is applicable to orders shipping within the United States using Ground services. No coupon code required! Free shipping will be carried with the most economical choice via USPS or UPS. Charges may apply for alternative shipping methods, expedited shipments (Priority, Express, 2-Day and Next Day) and delivery locations outside of the US (International).

Why Boozin' Gear

  • Best Order Fulfillment. 98% of all orders are ready to ship within 24 hours of your order. (Beat That!)
  • More Brands, More Products Than the Other Guys. (Go Ahead! Count 'em!)
  • Best Returns Policy in the Biz. See our Fits Right Guarantee (Doesn't Fit? Send it back!)
  • 321,251 Happy Customers Served Since 2004 (you'll make it 321,252!)

What People Are Saying

  • "I really appreciate you're extra effort in getting this Budweiser shirt shipped the same day ... so late in the day... it had to be there for Father's day or else i'd be worthy of a line from "Sh*t my dad says". - Sam A., Boston, MA.
  • "Wow! U were right! I was he hit of the bash with my german beer maiden beer costume! Next year? Frisky Fraulein!" - Jackie D., Tempe, AZ
  • "Thanks for the lounge pants recommendation for a valentine gift idea. She wore them for 5 min. :). 2nd best valentines day gift ever!" - James B., Louisville, KY
  • "It didn't fit. I hate that. But thanks for the make good on shipping, refund and return. I'll be back." - Jose C., Ft. Worth, TX.
  • "Thank you for reaching out and being so transparent. That speaks true to your customer service and reliability. I’ll be sure to do business with you in the future!". - William G., West Babylon, NY.


  • Q: Why haven’t I received my confirmation email?
  • A: All confirmation emails are sent out at the time your order was placed. Please check your SPAM folder as some mail servers will filter out our automated emails. This email (as well as your tracking notification) will come from Boozin’ Bob. If you still cannot locate your email, you may have entered your email address incorrectly during checkout. Please contact bob@boozingear.com if you need assistance with your emails or to confirm that status of an order.
  • Q: Why do I have multiple transactions on my bank statement? I do not want multiple orders.
  • A: If using a debit/bank card during checkout, an attempted transaction (decline or not) will keep a temporary authorization on your account (for 2-3 business days depending on your bank). These authorizations are NOT charges and will disappear from your account as your bank is notified that the transaction was declined. We can assure you that you will only be charged for a successful transaction for what items ship from our warehouse. If you were declined due to an incorrect billing address. Please be sure to resubmit your order with the address your bank has on file to complete a successful order.

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